Who We Are
Distinctive Inventory Documentation Solutions is a proudly Canadian owned and independent third-party content claims administrator, serving the property insurance industry, by providing high quality end to end content claims documentation and valuation.
Our services help provide solutions to one of the largest challenges for adjusters and property insurance companies, documenting and quantifying non-restorable contents losses to establish fair and accurate contents settlements.
Distinctive assists by:
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Relieving the adjuster of the heavy and involved workload of contents documentation and valuation, a very time-consuming process, so that they can focus on the many other key areas of a claim,
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Helping insurance companies control claim costs and accelerate contents settlements and
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Providing unparalleled service to our clients and policyholders, all the while delivering outstanding client and customer satisfaction.
Why Partner with Distinctive Inventory:
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Transparent & Collaborative Contents Claim Process.
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Objective, Data-Driven, Accurate Valuations.
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Controlled Costs & Claim Leakage.
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Decreased Cycle Times & File Stall.
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Superior Client & Policyholder Experience & Satisfaction.
Brian’s extensive 30 years of insurance industry experience and knowledge, provides him with a far greater understanding of what adjusters and insurance companies must deal with on a daily basis. Heavy caseloads, having to deal with multiple vendors and contractors as well as policyholders, coupled with the time constraints that they are required to bring claim files to completion.
By engaging Distinctive Inventory, we help by alleviating some of the pressures and stress from the adjuster, and in the end, delivering superior outcomes and total client and policyholder satisfaction.
About Me
Hello and welcome to Distinctive Inventory.
My name is Brian and I am the Founder and Owner of Distinctive Inventory Documentation Solutions. After a very lengthy career in the insurance industry and with the past 8 years focused on content claims, I felt compelled to start a new chapter in my life and embark on the venture of operating my own company.
As an inventory specialist, I strongly believe that you should know your clients, the policyholders, and your work product inside and out and deliver truly superior outcomes and customer satisfaction to all stakeholders. When finalizing a content claim, the specialist should leave the client and policyholder as a trusted, competent service professional.
Brian’s reputation and exceptional work ethic are highly regarded in the industry and as such, he holds himself to very high standards of professional conduct, integrity, trust and respect for the clients and policyholders he is entrusted to serve.
As a service provider, we need to establish a relationship from the ground up and follow through on the promises that are made. Brian is committed to representing the very insurance companies and adjusters who engage Distinctive Inventory’s services regarding contents claims documentation with integrity, trust, and respect. The handling of a contents loss is exactly where genuine customer service and effective communications with all key stakeholders is critical throughout the process.
Brian’s extensive experience, training and knowledge have allowed him to develop a very distinctive skill set. He is an effective communicator, pays attention to detail, is adaptable and objective and demonstrates a genuine sense of empathy for the customers that have suffered a loss. Brian also possesses the unique ability of de-escalating situations and putting people at ease during extremely stressful times. As Brian says, how you interact with all parties at the onset and demonstrate a genuine interest in helping the people through a catastrophic event, sets the stage for good business relations with everyone involved.
Claims content documentation and valuation is the business Brian is in and he does it extremely well. His approach to any claim assignment is focused on a balanced representation of the insurance company’s, adjuster’s, and policyholder’s best interests.
Brian is committed to furthering his professional development and has completed additional studies in his own personal time, achieving Certified Inventory Specialist and Certified Appraisal Examiner designations and plans to pursue further studies in the future, that will complement the knowledge and expertise he has already gained.
If you are seeking a company that can truly deliver outstanding customer service, accurate and supportable contents documentation and valuations, together with superior satisfaction, then Distinctive Inventory should be your next call.